Refund Policy
1. Refund Eligibility
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Refunds may be provided in certain circumstances, such as:
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Withdrawal from the program prior to the start date.
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Inability to continue participation due to unforeseen circumstances (e.g., medical reasons).
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Dissatisfaction with the quality of service provided, subject to evaluation by the learning center.
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3. Refund Amount
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The amount of the refund, if approved, may be prorated based on the remaining duration of the program or services.
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Refunds may be subject to deductions for administrative fees or non-refundable deposits, as outlined in the terms and conditions.
2. Requesting a Refund
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To request a refund, parents/guardians must submit a written request to the learning center specifying the reason for the refund and providing any relevant documentation (e.g., medical certificate).
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Refund requests must be submitted within a specified timeframe, typically within a reasonable period from the occurrence of the eligible event.
4. Refund Processing
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Refunds will be processed within a reasonable timeframe after the approval of the refund request.
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Refunds will be issued using the same method of payment originally used for the enrollment, unless otherwise agreed upon.
5. Non-refundable Fee
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Certain fees, such as registration fees or materials fees, may be non-refundable and will not be eligible for refund under any circumstances.
6. Cancellation by the Trade School
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In the event that the learning center cancels a program or service for any reason, enrolled families will be entitled to a full refund of any fees paid for the affected program or service.
7. Exceptions
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The learning center reserves the right to make exceptions to this refund policy on a case-by-case basis, at its sole discretion.